Shipping / Delivery

Shipping Policy
 
We offer FREE standard shipping Monday through Friday between 8am and 5pm for all orders within the contiguous United States. Shipping charges do apply to AK, HI, PR, and international orders. Shipping charges may also apply to Saturday shipments or deliveries before 8 am or after 5 pm. Standard shipping includes a no signature required parcel delivery on small items. For large items, standard shipping includes a threshold delivery into the first dry area or garage with no stair carries or debris removal.
 
 
Shipping Upgrades
$199 Premium White Glove Delivery Upgrade ($299 flat rate on orders of two items or more) 
 

What to expect:

  • A 4-hour window, by appointment delivery
  • Stair carry for up to 1 flight of stairs
  • 2 person in-room placement and debris removal
Note: If you miss your scheduled delivery, an additional delivery fee of $75 will be charged. 
 
 
Estimated Shipping Times
Shipping times vary by product. Please refer to an item’s product detail page for the best-estimated shipping time. Log in to My Account for easy access to your item’s product detail page. A tracking ID will be emailed to you the day your order ships out so you may easily track your order.